Odisha’s cities are growing, and managing urban development requires skilled officials who understand governance, infrastructure, and public services. The Odisha Urban Academy (OUA) was created to provide structured training for urban professionals. It serves as a learning hub where administrators, engineers, and planners can improve their expertise.
Established under the Housing and Urban Development Department, OUA offers training in water supply, sanitation, waste management, and digital governance. To make this possible, the government partnered with Qwegle Technologies to develop a user-friendly digital learning platform.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
Why Odisha Urban Academy Was Created
With urbanization increasing, local officials need proper training to manage services effectively. Earlier, skill development programs were scattered, making it difficult for professionals to access relevant knowledge. OUA was designed to solve this by offering centralized and structured learning programs for urban bodies.
Role of Qwegle in Building the Platform
Qwegle Technologies played a key role in turning OUA into an accessible digital learning space. The platform was built to ensure that officials could access training anytime, track their progress, and apply what they learned.
Key contributions by Qwegle:
- Simple and Accessible Design – Easy navigation for all users, even those unfamiliar with digital tools.
- Performance Monitoring – Departments can track officials’ learning progress.
- Interactive Learning Modules – Video lectures, case studies, and assessments improve engagement.
Key Features of Odisha Urban Academy
- Specialized Training Courses
Courses cover essential urban topics, including:
- Water Supply and Sanitation – Training on 24/7 water supply management.
- Waste Management – Learning modules on effective solid waste disposal.
- Urban Planning – Courses on infrastructure development and governance.
- Flexible Learning Options
Officials can access self-paced courses anytime, eliminating the need for in-person workshops.
Impact of Odisha Urban Academy
Since its launch, OUA has trained thousands of professionals. The platform has helped officials make better decisions in sanitation, water management, and public transport. By providing structured learning, it has improved governance and service delivery across Odisha.
Addressing Challenges in Digital Training
One challenge was ensuring that all officials, regardless of their digital skills, could use the platform. Qwegle designed a simple interface with easy navigation. The team also focused on making the courses engaging by including interactive content.
Conclusion
Odisha Urban Academy is helping urban officials strengthen their skills and improve governance. The digital platform makes training more accessible, ensuring that city administrators are better equipped to handle urban challenges. With Qwegle Technologies supporting its development, OUA provides a way for professionals to learn and apply their knowledge in real-world situations.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
